TERMS AND CONDITIONS
All shipments are made by TNT Post. We can not guarantee the exact delivery time as, once your parcel has been given to TNT Post, it is out of our control. Normally shipments in Europe take between 3-7 days, shipments to the rest of the world take between 10-15 days. This depends on the delivery partner in the land of destination, and it sometimes takes a few days for customs to release the parcel.
To avoid parcels laying idle over the weekend, shipping will only take
place on Mondays or Tuesdays.
Accepting orders and security
In deciding whether to accept your order we may use the information you have given us, or we already hold about you, to confirm your idtransactions. We reserve the right to decline your order; in which case, we will contact you by email and your payment will be refunded to your credit card or Pay pal account.
Because of the nature of our products, Choc-online.be cannot offer refunds or replacements of the items purchased online.The goods travel at buyers risk. Every effort will be made to ensure your satisfaction with our products.
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