In general, delivery charges will apply and every effort will be made to keep these to a minimum.
To Order
The site has an SSL (Security Certificate) however, if you do not wish to purchase with credit card the following options are available:
1. Send an email to info@choc-online.be with your request.
2. Use Moneybookers account.
3. Pay by Bank wiretransfer (only EU-members)
For gifts the invoice or receipt will be sent to the payee not the recipient of the gift.
Charges for Shipping
(goods are delivered by priority mail service).
|
|
Zone1 * |
Zone2 ** |
Rest of World |
| Up to 2Kg |
€ 13.10 |
€ 18.80 |
€ 24.10 |
| 2Kg - 5Kg |
€ 19.50 |
€ 24.50 |
€ 34.20 |
| 5Kg - 10Kg |
€ 25.20 |
€ 30.80 |
€ 57.10 |
| 10Kg - 20Kg |
€ 34.10 |
€ 39.80 |
€ 104.10 | |
* Zone1 countries : Belgium, Netherlands, Luxemburg, France, UK, Danmark, Germany, Italy, Austria, Spain, Sweden
** Zone 2 countries : , Finland, Greece, Ireland, Liechtenstein, Monaco, Norway, Portugal, Switzerland.
For orders above these weights please send us your order, we will then send you a quote for the mailing and packaging charge by e-mail and if you are satisfied we will then despatch your order.
The above rates are based on minimum 4 days and up to 20 working days delivery time for Europe (depending on your local post service).
Delivery Times
We aim to ship goods to you within a maximum period of 7 days from ordering. Our average actual shipping times are generally 4 days from placing your order. Occasionally, at busy times, stock may be unavailable for a short time, however, this is rare. With credit card payment, orders will generally be dispatched the day following receipt of order.
Questions?
If you have any questions - just contact us at info@choc-online.be
Accepting orders and security
In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, to confirm your identity. This assists us to protect you and us from fraudulent transactions. We will send you an automatic email to confirm that we have received your order. We reserve the right to decline your order; in which case, we will contact you by email or contact you to seek an alternative payment method, or advise you of the location of a local stockist.
Sales Conditions
Because of the nature of our products, Choc-online.be cannot offer refunds or replacements of the items purchased online.The goods travel at buyers risk. Every effort will be made to ensure your satisfaction with our products. | 
